Privacy policy
The short version: your footage is yours, we keep almost nothing, and we never sell data. The long version follows.
Last updated: 1 June 2026 · This is template copy — have a lawyer review before launch.
1. Who we are
Vextica ("we", "us") provides an IP-camera viewing application for Android and Windows. This policy explains what limited data we process and why.
2. What we collect
- Account data — email and a hashed password, if you create an account to sync devices.
- Billing data — handled by our payment processors and app-store billing; we never see full card numbers.
- Diagnostics — optional, anonymised crash and usage data you can disable at any time.
We do not collect your video. Live streams never touch our servers, and cloud recordings are encrypted on your device before upload.
3. What we never do
- We don't sell, rent, or share your personal data with brokers.
- We don't run advertising networks or embed third-party trackers.
- We don't, and can't, decrypt your cloud footage.
4. Legal bases (GDPR)
We process account and billing data to perform our contract with you, and diagnostics on the basis of your consent. You may withdraw consent for diagnostics anytime in the app.
5. Your rights
- Access, correct, export, or delete your data — much of it via one-tap controls in the app.
- Object to or restrict certain processing.
- Lodge a complaint with your local data-protection authority.
6. Data retention
Account data is kept while your account is active. Cloud clips follow your plan's retention window (14 or 30 days) and are deleted automatically. On account deletion, everything is erased, subject to a short grace period for export.
7. Contact
Privacy questions: privacy@vextica.app. See also our Cookie Policy and Terms of Use.